Features

Every Telepathinc Voice Over IP system comes with so many features, you'll be amazed!

Traditional Features:

  • Caller ID
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Waiting
  • 3-Way Caller Conference
  • Do Not Disturb
  • Voice Mail

Advanced Features that are also included

Calling Features:

  • "Follow Me": Calls can be forwarded to multiple numbers that will ring in a designated sequence.
  • Call Parking: Park your calls so others can pick them up
  • Set Caller ID: Chose any number in your system to be the outbound Caller ID
  • Block Caller ID: Block your Caller ID on outbound calls
  • Dial-by-name Directory: Make your employees and departments easy to get to
  • Visual Waiting Indicator: Works with your IP phone’s message indicator light.
  • Call Switch: Seamlessly transfer your calls to a cell phone to take a conversation on-the-go.
  • Enhanced 911 Feature: Transmits your location to Emergency Services when you call 911.
  • Softphone Support: Compatible with many popular softphones.

Voicemail Features:

  • Voicemail to Email: Your messages are emailed to you
  • Voicemail Alert: Get a text alert when someone leaves you a message
  • Remote Access: Lets you check your voicemail through web interface.
  • Multiple Mail folders: Provides the ability to organize and save old voice mails.
  • Unified Inbox: Access and manage all messages (voice, fax and email) from your
    existing email inbox.
  • Schedules: Automatically go into after-hours message
  • Holiday: Set a unique holiday message for callers
  • Day and Night Mode Schedule: Create different greetings according to time of day and day of week.

Virtual Receptionist Features:

  • Virtual Receptionist: Every call is answered by your message and routed accordingly
  • Multiple Virtual Receptionists: Play different greetings for each of your incoming phone numbers
  • Dial-By-Name Directory: Callers can dial a last name or first name to get to the extension they need.
  • Virtual Departments: Set up a call group based on job function.
  • Import Greetings: Upload third-party professional greetings to use as Virtual Receptionist greetings.
  • Web-based Dashboard: Provides real time status of all extensions
  • Music on Hold: Plays music/message for callers when they are on hold.